Job Title: Marketing & Reservations Manager
Location: Arusha, Tanzania
About Us: Planet Lodges is an expanding hospitality company operating a growing portfolio of properties on the safari circuit. We are dedicated to providing exceptional guest experiences amidst Kenya’s stunning landscapes and unique wildlife encounters. Join us as we grow and elevate our brand to new heights!
Job Overview:
We are seeking a dynamic and strategic Marketing & Reservations Manager to lead our Digital, Content, and Reservations teams. The successful candidate will drive our marketing initiatives, enhance our online presence, and oversee reservation operations to ensure seamless guest experiences and sustainable business growth.
Key Responsibilities:
- Lead and manage the Digital Marketing, Content, and Reservations teams to achieve company objectives.
- Develop and implement innovative marketing strategies to increase brand awareness and guest engagement across our safari properties.
- Oversee all digital marketing campaigns, including social media, email marketing, and online advertising.
- Manage reservation systems and processes to maximize occupancy and revenue.
- Collaborate with sales, operations, and other departments to ensure smooth and efficient service delivery.
- Monitor and analyze performance metrics, adjusting strategies for optimal results.
- Maintain high standards of customer service in reservations and marketing communications.
- Keep abreast of industry trends and incorporate creative, innovative marketing approaches.
Qualifications:
- Proven experience in marketing management, preferably within hospitality, tourism, or safari lodges for 5+ years
- Strong leadership, execution of strategy and team management skills with growing responsibilities
- Excellent communication and interpersonal abilities
- Proficiency in digital marketing tools, reservation platforms, and analytics
- Creative, innovative, and data-driven mindset
- Ability to work under pressure to meet deadlines and handle multiple projects effectively Benefits:
- Competitive salary package.
- NHIF (Health Insurance).
- Retirement benefits.
- Growth and development opportunities within a thriving organization.
How to Apply
Please submit your CV and a cover letter outlining your relevant experience and passion for the role to [email protected].
Application Deadline: Open until filled.
Note: Only shortlisted candidates will be contacted for interview
