Job description
Altezza Travelling Limited wishes to invite competent, qualified, experienced, and dedicated Tanzanians to fill in Housekeeping Supervisor position which is currently available in the company
Summary: The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring the highest standards of cleanliness, guest satisfaction, and team efficiency at Aishi Machame Hotel. This role involves supervising housekeeping staff, inspecting guest rooms and public areas, managing inventory, and training new employees.
Key Responsibilities:
- Supervision and Training:
- Supervise, motivate, and train housekeeping staff (room attendants, public area attendants, laundry staff).
- Conduct daily briefings and assign tasks to the team.
- Provide ongoing training and coaching to ensure adherence to hotel standards and procedures.
- Monitor staff performance and provide feedback.
- Quality Control and Inspection:
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
- Identify and report maintenance issues promptly.
- Ensure all lost and found items are handled according to hotel policy.
- Operational Management:
- Prepare daily work schedules and allocate duties to staff.
- Monitor and manage departmental inventory of cleaning supplies, linens, and guest amenities.
- Ensure proper use and maintenance of cleaning equipment.
- Coordinate with the front desk and maintenance departments to ensure smooth operations and guest satisfaction.
- Handle guest requests and complaints efficiently and professionally.
- Administrative Duties:
- Maintain accurate records of room status, inventory, and staff attendance.
- Assist with budgeting and cost control measures for the department.
- Ensure compliance with health, safety, and hygiene regulations.
Qualifications:
- Experience: 7 years of experience in housekeeping operations, with at least 3 year in a supervisory role, preferably in a hotel or resort setting.
- Skills:
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and a keen eye for cleanliness.
- Ability to work independently and as part of a team.
- Proficiency in English; knowledge of local languages (e.g., Swahili) is an advantage.
- Familiarity with housekeeping software/systems is a plus.
- Personal Attributes:
- Professional demeanor and appearance.
- Proactive and problem-solving attitude.
- Ability to work flexible hours, including weekends and holidays.
How to Apply:
All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through [email protected] Please make sure the subject of your email will be: HOUSEKEEPING SUPERVISOR – APPLICATION Deadline for the submission of applications is at 4 PM on 31 /07 /2025 Only applications in English will be considered. Please note that only short-listed candidates will be contacted.
For more information do not hesistate to call 0757195654
