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Branch Manager
Job Description
- To
develop and grow the business by driving a good relationship between
clients, agents and brokers in a manner that ensures achievement of set
business targets - Direct and control the branch team to ensure
that they are appropriately motivated and aligned so as to achieve
company’s objectives. - Raise the company’s profile and enhancing
its visibility by positioning it strategically in the Industry through
Brand Positioning and Brand Building - Develop effective marketing strategy by creating a sustainable and comprehensive sales and marketing plan.
- Analyze customer research, current market conditions and competitor information.
- Monitor, review and report on all marketing activity and outcomes.
- Design and execute innovative marketing strategy.
- Establish innovative processes to manage existing customer expectations.
- Ensure a standardized service to all customers.
- Growing the company’s portfolio through mining of new and existing clients.
- Facilitation in product development.
- Facilitation in recruitment, training and development of a robust sales team.
- Reviewing attrition and assisting in designing retention strategies.
- Maintaining
effective communication by establishing healthy PR with customers,
management, internal departments in accordance with corporate strategy. - Handle quotations based on proposals and requests to source business and satisfy customers.
- Follow up on quotations to close business and to get feedback.
- Daily servicing of clients to nurture the relationship between the company and our customers.
- Follow up on renewals to retain business.
- Conduct market intelligence to get information.
- Provide support services and training to agents.
- Public Relations – adverts, entertaining media houses to keep clients happy.
- Premium collections
- Underwriting, claims follow up
Skills
Accountable,
Business, Coaching, Employee Performance Evaluations, Office
Administration, People Management, Recruitment Selection,
Results-Oriented, Sales, Sales Process
Education
BA: Insurance Studies (Required)
Closing Date
14 March 2022
