Relationsip Manager SME – (RE-ADVERTISEMENT)
Job Location :Dar Es Salaam Zone, Zanzibar
Job
Purpose:Responsible for growing both Liabilities (Deposits) and Assets
from Small and Medium Enterprises (SMEs) for Business banking; advising
the business banking department on business strategy, assisting SME
Business Bankers /Relationship Officers/Branch Managers in recruiting
business customers to ensure SME business growth.
Main Responsibilities:
- Actively selling SME deposits, lending and cross selling of other banks products (Forex, Fund Transfer, Internet Banking etc.)
- Appraise
SME credit applications above the SME Business Banker/Relationship
Officer limit from branches and provide recommendations for decision
making - Take a leading role in driving SME activities, through
networking and promoting SME activities with SME Business
Bankers/Relationship Officers and branch managers. - Actively
build the capacity of the SME Business Bankers/Relationship Officers
through on-going mentoring and support in order to ensure quality credit
application and Business Growth. - Monitor and review the performance of the SME Business Bankers/Relationship Officers to ensure that the targets are met.
- Review
with SME Business Bankers/Relationship Officers client feedback, market
intelligence, workshops/focus group reports and review product design
and performance to establish if change, redesign or re-launch is
appropriate. - Co-ordinate budget objectives of the responsibility
area on the SME products to ensure targets are achieved as per the
approved budget. - Ensure that customer satisfaction for the SME
segment is achieved by providing accurate advice for selling in line
with customers’ expectations. - Prepare budget and projections for
the SME loan and deposit products. The budget to include the list of
existing, prospective and potential customers to benefit from the loan
and deposit products
Attributes:
- Strong credit analysis skills – ability to analyze loan ticket size ranging from 500 Million to 5 Billion TZS.
- Ability to handle customer relationships with annual turnover ranging from 10 Billion to 100 Billion TZS.
- Excellent customer relationship and sound understanding of the bank’s loan products, policies and procedures.
- Knowledge of Corporate, Agri business and private banking products will be added advantage
- Good understanding of Zanzibar business environment and cultural ethnics
- Sound understanding of other bank’s loan products, policies, and procedures for cross selling purposes.
- Excellent knowledge of banking operations and financial markets in Tanzania.
- Excellent communication (English and Kiswahili), numerical, analytical, report writing and presentation skills.
- Strong interpersonal and networking skills for both internal and external customers.
- Excellent sales and negotiation skills
Qualifications and Experience:
- Bachelor’s degree or its equivalent in Finance, Accounting, Banking and/or other relevant fields
- 5
years’ experience in banking operations, out of which 3 should be
relationship management and or Loan Portfolio Management within the SME
Business.
Experience :5.0 Year(s)
The deadline for submitting the application is 21 January 2022.
