Agency business development and growth
Cross selling of all bank products
Main Duties and Responsibilities:
i. Ensure full KYC and AML compliance in all relationships s/he manage.
ii. Responsible for developing sales plan to achieve targeted objectives and goals.
iii. Agency recruitment and growth.
iv. Provide Agents performance report on daily, weekly and monthly basis and provide results to the Line Manager.
v. Report technical and other queries on agents.
vi. Agents visit after sale service and training.
vii. Track records of agents at his/her responsible area.
viii. Build close working relationships with other internal teams, external key business influencers to create new business opportunities.
and for all bank products.
ix. Make sound commercial judgments in order to fully develop customer base and revenue growth.
x. Provide evidence of customer demand to influence new products / enhancements / solutions.
xi. Perform any other duties as assigned by your supervisor.
KNOWLEDGE SKILLS AND EXPERIENCE
· Remarkable understanding of financial inclusion
· Understanding of the bank’s products, policies and procedures.
· Excellent knowledge of BOT prudential guideline covering consumer protection
· Expert knowledge; exhibits an outstanding degree of professionalism, integrity, creativity, teamwork and good relations with both external and internal customers. Displays resourcefulness.
Key Critical Competencies
· Commendable customer awareness & focus
· Good Communication and Negotiation Skills.
· High personal standards, goal oriented and with self-initiative
· Excellent interpersonal skills
Education: Graduate in Marketing, Business, IT or any other related studies from a recognized institution
Work Experience: at least 6 months with experience in Banking / Financial Services or equivalent.
