Mount Meru Hotel
Arusha
Job Overview
Mount Meru Hotel, Arusha’s premier five-star hotel, is inviting applications from customer-focused hospitality professionals to fill 2 Guest Relations positions in October 2026. Successful candidates will serve as the primary ambassadors for guest satisfaction, providing exceptional service, managing guest inquiries, and overseeing business centre operations to deliver a world-class luxury stay experience.
Available Positions
Guest Relations Officers
Business Centre Operator
Company: Mount Meru Hotel
Location: Arusha, Tanzania
Job Type: Full Time
Industry: Hospitality / Guest Relations
Closing Date: October 16, 2026
Experience:
Senior Positions: Minimum 5–6 years of relevant guest relations or front office experience within a hotel, resort, or international hospitality brand.
Junior Positions: Minimum 3–5 years of relevant experience.
Education: Relevant certificate, diploma, degree, or professional hospitality qualification.
Language Proficiency: Mandatory fluency in spoken and written English. 2 Guest Relations Vacancies at Mount Meru Hotel
Technical Skills: Working knowledge of Opera PMS, office administration tools, or standard hotel software (where applicable).
Core Qualities: Exceptional interpersonal skills, guest-service ethic, operational integrity, problem-solving mindset under pressure, and immediate availability (candidates ready to start immediately will be given priority).
How to Apply
To apply, submit your complete application package to [email protected] following these guidelines:
Email Subject Line: State the specific Position Title you are applying for.
Required Documents:
Updated CV
Copies of relevant academic and professional certificates
Brief Cover Letter
Application Deadline: October 16, 2026
Note: Only shortlisted candidates will be contacted.
