
Mount Meru Hotel
Arusha
Job Overview
Mount Meru Hotel, Arusha’s premier five-star hotel, is seeking experienced and detail-oriented hospitality professionals to fill 2 Reservations positions in October 2026. Successful candidates will manage room bookings, handle guest inquiries, optimize occupancy, and deliver high-standard customer service in alignment with the hotel’s luxury standards.
Available Positions
Reservations Supervisor
Reservations Agents
Company: Mount Meru Hotel
Location: Arusha, Tanzania
Job Type: Full Time
Industry: Hospitality / Reservations & Revenue
Closing Date: October 16, 2026
Experience:
Senior Positions (Supervisor): Minimum 5–6 years of relevant reservations or front office experience within a hotel, resort, or international hospitality brand.
Junior Positions (Agents): Minimum 3–5 years of relevant experience.
Education: Relevant certificate, diploma, degree, or professional hospitality qualification.
Language Proficiency: Mandatory fluency in spoken and written English.
Technical Proficiency: Working knowledge of Opera PMS, property management systems, or relevant hotel reservation software.
Core Qualities: Strong communication skills, high attention to detail, guest-service ethic, operational integrity, ability to perform under pressure, and immediate availability (candidates who can join immediately will be given priority).
How to Apply
To apply, submit your complete application package to: [email protected] following these guidelines:
Subject Line: Clearly state the specific Position Title you are applying for.
Required Documents:
Updated CV
Copies of relevant academic and professional certificates
Brief Cover Letter
Deadline: October 16, 2026
Note: Only shortlisted candidates will be contacted.