Nafasi ya kazi :- Assistant Operations Manager at Simplepay Capital Financial Services Tanzania Ltd January 2026

Job Title: Assistant Operations Manager

Location: Dar es Salaam, Tanzania

Reports to: Operations Manager

Department: Operations  

Level: Middle Management

Job Type: Contract

Deadline: 21^st January 2026

JOB PURPOSE

To support the Operations Manager in overseeing the company’s day-to-day operations and ensure operational efficiency, achievement of business targets, effective risk control, and implementation of company policies and procedures across all branches.

KEY RESPONSIBILITIES

• Supervise and monitor branch performance (disbursements, collections, new customers, and portfolio quality).
• Ensure daily, MTD and EOM targets are achieved.
• Closely monitor collections, arrears, and defaults, and take prompt corrective actions.
• Coordinate and supervise Loan Officers and Collection Officers in collaboration with Branch Managers.
• Analyze performance reports and provide recommendations for improvement.
• Ensure compliance with company policies, procedures, and guidelines in all operations.
• Participate in risk management and prevention of non-performing loans.
• Support staff training, coaching, and disciplinary processes when required.
• Monitor the implementation of agreed action plans by Management.
• Address operational challenges and provide timely solutions.

QUALIFICATIONS & SKILLS

• Degree or Diploma in Business Administration, Finance, Economics, or a related field.
• Minimum of 2–4 years’ experience in Operations, Microfinance, or Banking.
• Strong understanding of the loan cycle, collections, and portfolio management.
• Good leadership, communication, and decision-making skills.
• Ability to work under pressure and meet targets.
• High level of integrity, accountability, and attention to detail.

How to Apply

Interested and qualified candidates are invited to submit their application letter and updated CV via email to [email protected]

Only shortlisted candidates will be contacted to attend an interview.

Equal Opportunity Employer Statement:

Simplepay Capital Financial Services Tanzania Ltd is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, or any other characteristic protected by applicable laws and regulations in Tanzania.