Nafasi ya kazi :- Banker, Personal Job Vacancy at Standard Bank
Job Overview
Banker, Personal
Standard Bank
Job Description
To operate as the first point of contact and provide an exceptional level of service to Personal Banking (IPB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.Free Job Posting
Qualifications
Minimum Qualifications
Type of Qualification: Bachelor Degree
Field of Study: Commerce, Banking, Accounting, Business Administration
Experience Required
- Client Coverage
- Personal and Private Banking
- 1-2 years
- Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.
Behavioural Competencies:
- Adopting Practical Approaches
- Embracing Change
- Examining Information
- Following Procedures
- Generating Ideas
- Interacting with People
- Producing Output
- Seizing Opportunities
- Team Working
- Thinking Positively
- Understanding People
- Upholding Standards
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Difficult Calls Management
- Query Resolution
- Telephone Caller Handling
- Verbal Communication
How to Apply:
CLICK HERE TO APPLY
