Job Description
Support merchant acquisition, onboarding, activation, and retention for POS, Agent Banking POS, Card Payments, KCB Lipa, International Money Transfer, and e-commerce solutions.
Provide end-to-end support and administration of Card Acquiring, Merchant POS, Agent Banking POS, E-commerce, KCB Lipa, and IMT platforms.
Develop and execute sales plans to achieve business targets and revenue objectives.
Identify and pursue cross-selling opportunities in collaboration with SME, Corporate, and Branch teams.
Build, maintain, and strengthen relationships with merchants, PSPs, and key stakeholders.
Act as the primary contact for acquiring customers, ensuring high levels of service and satisfaction.
Understand customer business needs and provide suitable acquiring solutions.
Manage customer requirements and support retention and expansion of existing accounts.
Promote and support POS, e-commerce, and digital payment solutions.
Appraise merchant applications and recommend qualified merchants in line with risk and business criteria.
Support in the discussions and negotiations on pricing, contracts, and operational matters with customers.
Coordinate merchant training on:
POS and card acceptance operations
Lipa Namba and e-commerce solutions
Fraud prevention and chargeback management
Anti-Money Laundering (AML) requirements
Payment acceptance best practices
Understand merchant acquiring products, pricing models, and risk strategies.
Ensure adherence to regulatory, card scheme, and internal compliance requirements.
Drive adoption of value-added products and services to increase revenue from existing customers.
Provide market intelligence and customer feedback to support product enhancements and innovation.
Make sound commercial decisions that maximize profitability and customer retention.
Prepare daily, weekly, and monthly performance reports for management.
Monitor market trends, customer activities, competitor developments, and industry changes.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[1]
Education Bachelor’s Degree Bachelor in Banking/Finance or equivalent
RQ
Professional Qualifications Merchant Acquiring and card background
AA
Masters Degree Business Administration
AA
Experience
Total Minimum No of Years Experience Required
4
[1] Need Types are : RQ = Required, AA = Added Advantage
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Job Info
Job Identification
6450
Job Category
Management
Posting Date
08/14/2026, 03:17 PM
Apply Before
08/28/2026, 08:00 PM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Tanzania, United Republic of
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
