Job Description
Card Portfolio Management (30%) Develop and execute strategies to grow the Bank’s card issuing portfolio across retail, SME, and corporate segments.
Manage the full lifecycle of card products, including product design, launch, enhancement, pricing, and retirement.
Drive card acquisition, activation, utilization, and retention initiatives.
Monitor portfolio performance and implement initiatives to increase transaction volumes and fee income.
Recommend and implement innovative card solutions to address evolving customer needs.
Business Growth & Product Development (20%)
Develop annual business plans and growth strategies for the card business.
Identify opportunities for new card products, digital card solutions, and value-added services.
Drive adoption of virtual cards, contactless payments, tokenization, and other emerging payment technologies.
Support cross-selling opportunities across retail, SME, and corporate customer segments.
Scheme & Partner Management (20%)
Manage relationships with card schemes including Visa, Mastercard, UnionPay, and domestic payment networks.
Coordinate scheme initiatives, product certifications, marketing campaigns, and compliance requirements.
Engage with technology partners, processors, and service providers to improve card services and customer experience.
Negotiate commercial arrangements and partnership agreements to optimize value for the Bank.
Operations, Risk & Compliance (10%)
Oversee card issuance processes, transaction monitoring, settlement, reconciliations, and dispute management.
Ensure compliance with regulatory requirements, card scheme rules, and internal policies.
Collaborate with Risk, Compliance, and Fraud teams to strengthen fraud prevention and risk controls.
Monitor card fraud trends and implement mitigation measures to protect customers and the Bank.
Ensure timely resolution of operational and customer service issues.
Customer Experience & Service Delivery (10%)
Develop initiatives to improve cardholder experience and increase customer satisfaction.
Monitor service levels and turnaround times for card issuance and support.
Support customer awareness campaigns on card benefits, security, and usage.
Drive digital adoption through seamless integration of card products with digital channels.
Performance Management & Reporting (10% )
Monitor key business metrics, including card issuance, activation, transaction volumes, revenue, and profitability.
Prepare management reports and business performance reviews.
Track achievement of business targets and recommend corrective actions where required.
Manage budgets and optimize operational efficiency within the card business.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[1]
Education Bachelors Degree Bachelor in Banking/Finance or equivalent
RQ
Professional Qualifications Merchant Acquiring and card background
AA
Masters Degree Business Administration
AA
Experience
Total Minimum No of Years Experience Required
6
[1] Need Types are : RQ = Required, AA = Added Advantage
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Job Info
Job Identification
6447
Job Category
Management
Posting Date
08/14/2026, 03:18 PM
Apply Before
08/28/2026, 08:00 PM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Tanzania, United Republic of
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
