Job Description
KEY RESPONSIBILITIES:
Innovation Strategy & Execution (30%)
Support the development and execution of the Bank’s innovation strategy aligned with business and digital transformation objectives.
Identify emerging market trends, technologies, and customers’ needs to inform innovation opportunities.
Develop and manage the innovation portfolio and pipeline.
Drive innovation initiatives that support customer acquisition, engagement, revenue growth, and operational excellence.
Promote a culture of innovation and continuous improvement across the Bank.
Innovation Ideation & Incubation (20%)
Lead innovation ideation sessions, design-thinking workshops, hackathons, and innovation challenges.
Evaluate, prioritize, and develop innovative concepts into viable business opportunities.
Build and manage processes for idea generation, assessment, incubation, and commercialization.
Facilitate rapid prototyping and proof-of-concept initiatives.
Drive experimentation and agile innovation methodologies.
Product & Solution Development (10%)
Collaborate with product teams to convert innovative ideas into customer-centric digital solutions.
Support the design and development of new digital products, channels, and service propositions.
Ensure innovation initiatives address customer pain points and market opportunities.
Participate in business case preparation and innovation investment assessments.
Drive continuous enhancement of existing products and services.
Ecosystem & Partnership Development (10%)
Establish and manage relationships with fintechs, startups, accelerators, innovation hubs, universities, and technology providers.
Identify strategic partnership opportunities that enhance KCB’s digital capabilities.
Evaluate fintech and technology solutions for potential collaboration or integration.
Support ecosystem development initiatives and innovation partnerships.
Represent the Bank in industry innovation forums and engagement platforms.
Customer Experience & Market Research (10%)
Conduct customer research, market analysis, and trend assessments to identify innovation opportunities.
Monitor local and global developments in banking, fintech, digital payments, AI, and emerging technologies.
Utilize customer insights to improve products, services, and customer journeys.
Promote human-centered design and customer-centric innovation practices.
Project Management & Governance (10%)
Manage innovation projects from concept to implementation.
Coordinate cross-functional teams to ensure timely delivery of innovation initiatives.
Monitor project performance, milestones, budgets, and outcomes.
Maintain governance controls for innovation projects, pilots, and proof-of-concept initiatives.
Ensure successful transition of validated innovations into mainstream business operations.
Performance Monitoring & Reporting (10%)
Track innovation initiatives against defined business objectives and KPIs.
Measure innovation outcomes, adoption rates, customer impact, and commercial benefits.
Prepare innovation dashboards, reports, and management updates.
Monitor return on investment and business value realization from innovation projects.
Develop recommendations to strengthen innovation effectiveness and scalability.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[1]
Education Bachelor’s degree Bachelor’s degree from a recognized university RQ
Professional Qualifications Product Management, Project Management, AGILE Practices AA
Master’s degree Business related AA
Experience
Total Minimum Cumulative No of Years’ Experience Required 5
[1] Need Types are: RQ = Required, AA = Added Advantage
Apply Now
Job Info
Job Identification
6413
Job Category
Management
Posting Date
08/14/2026, 03:31 PM
Apply Before
08/28/2026, 08:00 PM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Tanzania, United Republic of
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
CLICK HERE TO APPLY
