Tanzania, United Republic of
The Digital Financial Services (DFS) Business Development Manager will be responsible for driving business growth across digital and other channels in Zanzibar. The role focuses on customer acquisition, transaction growth, revenue generation, merchant acquiring, agency banking, and strategic partnerships.
Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Zanzibar.
Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving active usage.
Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.
Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and increase transaction growth.
Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to support DFS adoption.
Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.
Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.
Track key performance indicators (KPIs), including:
Work closely with business segments, operations, technology, risk and compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions.
Interested and qualified candidates are encouraged to apply before the stated deadline.
