Head Digital & Transaction Banking job

Job details

• Position: Head Digital & Transaction Banking
• Reporting line: ED, Business Development

Roles and responsibilities

1. Business Growth & Strategy

• Develop and drive Digital Banking Sales strategy, Digital products penetration, usage and mandate acquisition.
• Drive product promotions, activation and training for collections and payment products in order to generate awareness, interest and usage of the Bank’s products and services.
• Drive acquisition of major corporate and public sector collection mandates.
• Establish and Manage profitable relationships with third party aggregators Mobile Money Agents (super and sole agents for agency Banking) payment & collection platform companies.
• Articulate winning strategies to create market space for all our products in the consumer, commercial & corporate segment.
• Identify market opportunities, potential hubs and customer needs in order to proactively provide value adding products/services that meet their anticipated needs.
• Drive sales and product/channel penetration of retail e-Products at branch level in collaboration with BMs (Mass Market, Mass Affluent, SME).
• Drive sales of corporate solutions in collaboration with RMs (Institutions, Local Corporates, Public Sector).
• Drive acquisition and deployment of PoS, Web collection and corporate solutions.
• Supervise the Transaction Banking Team.

2. Product Management

• Ensure the achievement of the profitability target for Digital products.
• Ensure the achievement of the Banks budget for Digital products in volume and mandate.
• Disseminate product performance reports & offer performance improvement insights & strategies for poorly performing segments.
• Engage segments with the view to driving products budget, implementing strategies, and tracking campaign compliance and results for improved performance.
• Provide necessary strategic direction and guidance to product marketing units to ensure successful launching of new Initiatives and sustenance of existing ones.
• Advise the country Segment heads on new business opportunities and develop strategies for financial benefit realization.

Key performance indicators (KPIs)

• Achieve the approved Transaction Banking PBT target.
• No. of New Accounts, Volume, Product Sales / Revenue.
• % off e-Products penetration ratio for Personal Banking Customers.
• Revenue from Corporate Solution Deployment (Payments: U-Pay, Pay Manager, Collection: Bank Collect Solutions).
• Number of active POS Deployed and Web collection mandates signed in the coverage area.

Job description acknowledgment

I, ______________________________ have read and understood my job descriptions, and I hereby promise to deliver accordingly.

Name: ____________________
Signature: ____________________
Date: ____________________

Approved by:
Name: ____________________
Signature: ____________________
Date: ____________________

How to apply

Applications must be channeled through [email protected].

• Subject title must be: Application for (name of the role).
• Please attach your Cover letter, CV & all Academic Certificates.
• Only shortlisted candidates will be contacted.