Company Overview
Johari Rotana is a premier 5-star luxury hotel in Dar es Salaam, operating under Rotana Hotel Management Corporation, one of the leading hospitality management companies in the Middle East, Africa, and Türkiye. Combining modern elegance with world-class hospitality, Johari Rotana delivers extraordinary guest experiences supported by a dedicated, passionate workforce.
Position Summary
Job Title: Human Resources Officer
Organization: Johari Rotana Tanzania
Job Location: Dar es Salaam, Tanzania
Job ID: 138151
Application Deadline: August 18, 2026
Job Purpose
The Human Resources Officer assists the HR Director/Manager in managing daily HR functions to align talent management with strategic business goals. This role is responsible for front-line employee recruitment, conducting new hire orientations, maintaining digitized employee databases, driving employee engagement/welfare initiatives (LIFE Committee), and handling internal staff relations.
Key Responsibilities & Accountabilities
Recruitment & Onboarding:
Coordinate the recruitment, interviewing, and hiring process for all front-line and operational hotel staff.
Maintain an organized, up-to-date resume database to support future talent pipelines.
Lead comprehensive orientation and induction programs for new hires in compliance with Rotana standards.
Employee Relations & Welfare:
Receive and address employee complaints, queries, and suggestions in a fair, confidential, and prompt manner.
Partner with the LIFE Committee to organize, plan, and implement employee sports, social, and welfare events.
Promote an open-door policy, building approachable relationships with team members across all operational levels.
HR Operations & Data Administration:
Maintain accurate, digitized employee records and computerized payroll systems while preserving strict confidentiality.
Assist HR leadership in drafting periodic workforce reports, departmental budgets, and operational analytics.
Coordinate cross-departmental HR activities, training schedules, and policy implementation across the hotel.
Candidate Qualifications & Competencies
Education & Experience:
Educational Background: Bachelor’s Degree in Human Resources Management, Business Administration, Hospitality Management, or a related discipline. Johari Rotana Tanzania
Work Experience: Minimum 2 years of experience in an HR Officer or Generalist capacity (prior experience within a 5-star luxury hotel or hospitality environment is highly preferred).
Tech Skills: Fully computer literate with proficiency in computerized HRIS and payroll management systems.
Language Proficiency: Fluent in written and spoken English and Swahili.
Core Knowledge & Attributes:
Strong understanding of hotel operations, labor laws, and employee relations frameworks.
Result-oriented, self-motivated leader with excellent interpersonal and conflict-resolution skills.
Empathetic listening capabilities combined with a fair, consistent supervisory style.
Adaptable team player who thrives under pressure in a fast-paced environment.
Location: Dar es Salaam, Tanzania
Closing Date: August 18, 2026
