Nafasi ya kazi :- Key Account Manager Job at Mixxx by Yas – Dar es Salaam, March 2026

Job Title

Key Account Manager Mixxx by Yas (a fast-growing fintech company belonging to the Yas Group, part of the pan-African AXIAN Group)

Location

Dar es Salaam, Tanzania

Application Deadline

Apply before March 27, 2026

Job Overview

Mixxx is hiring! Join a dynamic fintech team shaping the future of financial services in Africa. As Key Account Manager, you will focus on acquiring and managing high-value merchants (HVMs), driving revenue growth, ensuring strong relationships, and preventing churn through data-driven insights and proactive engagement.

You will work in young, passionate, and ambitious teams within a culture of innovation, agility, and impact, operating across Yas’s footprint in multiple African countries.

Qualifications and Experience

• Education: Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Commerce, or a related field.
• Experience: 2–4 years’ experience in merchant acquiring, key account management, sales, or customer relationship roles.

Core Responsibilities

• Acquire high-value merchants in priority sectors using targeted outreach and value-based solution selling.
• Lead sector-specific market attack initiatives and ensure accurate onboarding, pricing, and settlement setup for new HVMs.
• Act as the primary relationship owner for top-tier merchants, ensuring fast issue resolution, churn prevention, and strong retention.
• Monitor daily transaction patterns to identify at-risk merchants and deploy timely interventions.
• Conduct regular on-ground visits to strengthen relationships with at-risk merchants, deliver training, gather insights, and reinforce product usage.
• Manage a defined HVM portfolio with full accountability for TPV (Total Payment Volume), revenue yield, wallet share, and activity levels.
• Use data dashboards and merchant insights to drive targeted growth actions that increase transaction frequency and average transaction size.
• Lead reactivation of dormant merchants by diagnosing root causes and implementing tailored, short-term interventions and incentives to ensure sustainable activity rather than short-term spikes.
• Maintain accurate real-time reporting on KPIs, market trends, competitive pricing, and merchant performance.
• Identify process, service, or system gaps affecting merchant experience and recommend actionable improvements.
• Provide structured market and competitive intelligence to guide product decisions, pricing strategy, and overall merchant growth plans.

Core Competencies

• Strong commercial acumen with a revenue-ownership mindset.
• Excellent relationship management and negotiation skills.
• Analytical thinking with the ability to translate data into actionable insights.
• Structured problem-solving and issue resolution capability.
• Ability to operate in a target-driven, high-accountability environment.

Diversity and Inclusion

At Mixxx, we believe that diversity is a source of strength. When candidates have equal skills, we encourage female applicants and actively work to create a fair, inclusive, and stimulating professional environment for everyone.

Why Join Mixxx by Yas?

Joining Mixxx by Yas means becoming part of a fast-growing fintech company under Yas, which belongs to the AXIAN Group—a pan-African player operating in five African countries. You will work with young, passionate, and ambitious teams shaping the financial services of tomorrow through innovation, agility, and impact.

If this description corresponds to you, grow with us by applying before March 27, 2026.

How to Apply:

Job type Full-time Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY