Job Description
Card Program Strategy & Development
Lead the design and rollout of card products (debit, credit, prepaid) in collaboration with product, business, and digital teams, ensuring alignment with customer needs and market trends.
Revenue Growth & Optimization
Develop and execute initiatives that drive card usage and profitability, including loyalty programs, co-branding, pricing strategies, and strategic partnerships.
Customer Segmentation & Value Proposition
Define and implement targeted card solutions for key customer segments to maximize adoption, usage, and lifestyle value.
Process Innovation & Efficiency
Oversee the redesign and optimization of card issuance and servicing processes to improve turnaround times, reduce costs, and enhance customer satisfaction.
Vendor & Partner Management
Manage strategic relationships with card schemes, personalization bureaus, and delivery partners to ensure service quality, innovation, and cost-effectiveness.
Service Delivery Oversight
Ensure seamless coordination with branches and support units to guarantee timely and accurate card issuance, activation, and replacement, aligned with SLAs and customer expectations.
Cross-Functional Leadership
Champion collaboration across digital channels, IT, marketing, and finance to align card initiatives with broader business objectives and digital transformation goals.
Innovation & Emerging Technologies
Lead the exploration and integration of new payment technologies such as mobile wallets, virtual cards, NFC, and tokenization to enhance product relevance and competitiveness.
Performance Management & Analytics
Monitor and report on key performance indicators including portfolio profitability, issuance volumes, activation rates, and transaction trends to inform strategic decisions.
Business Intelligence & Strategic Planning
Provide actionable insights and market intelligence to support business planning, product refinement, and growth strategies.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type [1]
Education Bachelor’s degree Bachelor in Banking/Finance or equivalent
RQ
Professional Qualifications Merchant Acquiring and card background
AA
Master’s Degree Business Administration
AA
Experience
Total Minimum No of Years Experience Required 4
[1] Need Types are : RQ = Required, AA = Added Advantage
[1] Need Types are : RQ = Required, AA = Added Advantage
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Job Info
Job Identification
5131
Job Category
Management
Posting Date
12/16/2025, 02:31 PM
Apply Before
01/02/2026, 12:00 AM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Tanzania, United Republic of
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
