Tanzania Commercial Bank is a Bank that provides competitive
financial services to our customers and creates value for our
stakeholders through innovative products.

Tanzania Commercial Bank is a Bank, whose vision is “to be the
leading bank in Tanzania in the provision of affordable, accessible and
convenient financial services”. As part of effective organizational
development and management of its human capital in an effective way,
Tanzania Commercial Bank commits itself towards attaining, retaining and
developing the highly capable and qualified workforce for Tanzania
Commercial Bank betterment and the Nation at large.

Tanzania Commercial Bank seeks to appoint dedicated, self-motivated
and highly organized Insurance Officer (2 position) to join the
Directorate of Operation and ICTDivision of Insurance.

POSITION OBJECTIVE

The primary objective will be selling general and life insurance
policies and responsible for promptly supervising all general and life
business operations, monitoring claims and making records of all general
and life insurance matters.

KEYRESPONSIBILITIES

1. Identify and pursue new insurance business, sources, opportunities and leads by setting the strategy.
2. Conduct risk surveys, coordinate newbusiness quotation processes,
   and followup on quotations with clients and insurance companies.
3. Receive, accept and sign KPI’s from SMI/B
4. Conduct appropriate market intelligence in the insurance market.
5. Ensure acceptable levels of renewal business retention (i.e. preservation of existing business) are maintained at all times.
6. Closely monitor customer service satisfaction level to ensure renewals are not threatened;
7. Periodically review existing products and propose changes with a view to enhancing their quality and attractiveness;
8. Analyze claims and decide whether they are covered by policy
9. Inform clients if claims are accepted and howthey will be settled.
10. Organize claims payments to clients and repair or replacement of lost items in cooperation with insurers.
11. Make sure all enquiries and payments are dealt with quickly
12. Prepare and submit periodical marketing and management reports as necessary.
13. Participate and plan promotional campaigns and attend performances, activities and other company events or workshops.
14. Perform other duties and functions as may be directed by supervisors and management from time to time.

KEY RELATIONSHIPS

l Internal: All TCBStaff, all Departments l External: Insurance companies, TIRA and BOT.

DIMENSIONS – Direct Impact on: –

• Effective implementationof Insurance functions.
• Customer – service Delivery /inquiries.
• Service quality-Ensure that excellence and responsive service is being provided to customers

EXPERIENCEANDKNOWLEDGEREQUIRED

Education: Holder of Bachelor Degree/ Advance Diploma in Insurance/
Risk Management/Banking/ Knowledge and any other related field from
recognized University or college.

Skills:

1. Decisiveness
2. Ability to learn rapidly Flexibility
3. Adaptability
4. High level of interpersonal relationships

The position will attract a competitive salary package, which include
benefits. Applicants are invited to submit their resume via the
following link: –

https://www.tcbbank.co.tz/careers/#/login Applications via other methods will not

be considered. Applicants need to fill their personal information,
academic certificates and work experiences and also attach the
application letter and Academic Certificate. Other credentials will have
to be submitted during the interviewfor authentic check and other
administrative measures.

Tanzania Commercial Bank has a strong commitment to environmental,
health and safety management. Late applications will not be considered.
Short listed candidates may be subjected to any of the following: a
security clearance; a competency assessment and physical capability
assessment.

AVOID SCAMS: NEVER pay to have your application pushed forward.

Any job vacancy requesting payment for any reason is a SCAM. If you
are requested to make a payment for any reason, please use the Whistle blower policy of the Bank or call 0222162940 to report the scam. You also don’t need to know one
in Tanzania Commercial Bank to be employed. Tanzania Commercial Bank is
merit based institution and to achieve this vision, it always go for the
best.

DEADLINE OF THE APPLICATIONS IS 23^RD DECEMBER,2021

The deadline for submitting the application is 17 December 2021.

CLICK HERE TO APPLY