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Communications Manager, Country Programs
Organization: Right To Play International
Department/Division: HQ Communications
Work
location: One of Right To Play offices (Burundi, Canada, Ethiopia,
Ghana, Jordan, Lebanon, Mali, Mozambique, Pakistan, the Palestinian
Territories, Rwanda, Senegal, Tanzania, Thailand, Uganda or United
Kingdom)
Work arrangement: A combination of in-office and remote
work in accordance with Right To Play’s work arrangement and the
operational needs of the department
Authorized to work in: One of the 16 countries listed above
Target Start Date: March 2022
Contract Duration: Permanent/Full-time
Closing Date: January 30, 2022
BACKGROUND:
Right
To Play is a global organisation that protects, educates, and empowers
children to rise above adversity using the power of play. By harnessing
play, one of the most powerful and fundamental forces in a child’s life,
we helped 2.3 million children last year to stay in school and out of
work, to prevent life-threatening diseases, and to stay safe from
exploitation and abuse. We are the only global development organization
focused exclusively on using play to transform the lives of children and
youth impacted by poverty, war, disease, displacement, and inequality.
Established
in 2000, Right To Play reaches children through experiential
programming in 15 countries in Africa, Asia, the Middle East, and North
America. These programs are supported by our headquarters in Toronto,
Canada; London, UK and eight national offices across Europe (Germany,
The Netherlands, Norway, Sweden, Switzerland, UK) and North America
(Canada, US).
With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:
Accept Everyone – Be intentional about inclusion
Make Things Happen – Seek opportunities to lead and innovate
Display Courage – Act with integrity
Demonstrate Care – Look after yourself and one another
Be Playful – Have fun at work
Please
visit our website to learn more about who we are and what we do, and
watch this video to find out about the five pillars of our Culture Code.
JOB SUMMARY:
Reporting
to the VP, Marketing and Communications (based in Right To Play’s
global headquarters in Toronto, Canada), the Communications Manager,
Country Programs works with Country Offices in Burundi, Ethiopia, Ghana,
Jordan, Lebanon, Mali, Mozambique, Pakistan, the Palestinian
Territories, Rwanda, Senegal, Tanzania, Thailand and Uganda to support
and in some cases lead in-country communications strategy, planning, and
execution, and ensure that communications activities and deliverables
are alignment with Right To Play’s brand and communications strategy and
needs.
The Communications Manager, Country Programs will support
Country Offices to enhance the organization’s overall public image in
their markets, and to communicate Right To Play’s impact and activities
to target audiences, including funders, government and program partners,
media, community leaders, and other key stakeholders. Key
responsibilities include support on annual and project-based
communications planning; ensuring brand consistency across all offices
and channels; developing communications resources like presentations,
report, fact sheets, videos, and communications templates; supporting
donor deliverables; providing training, resources, standards, and best
practices that ensure a high-level of communications across all offices;
supporting on media relations; and producing content for use in
marketing and fundraising across the organization.
The Communications Manager, Country Programs is required to travel 30% of time to Right To Play program countries.
PRIMARY RESPONSIBILITIES:
1. Communications Strategy and Planning (10% of Time):
Support
Country Office staff to develop annual and project communications plans
that are in line with Right To Play’s global communications strategy
and country strategic plans, support and respond to fundraising and
project objectives, and maximize brand awareness and impact.
2. Brand Compliance and Effective Communications Templates, Assets, and Content (20% of Time):
- Ensure
brand compliance of all marketing and communications materials produced
for external audiences, including social media channels. - Support
Country Office staff to develop communications materials that support
fundraising and partnership objectives, profile partners and funders,
and communicate program effectiveness. Gather multimedia success stories
and content for use across the organization. - Promote creative communication innovations.
3. Media Relations Support in Partner Countries (10% of Time):
- Guide Country Offices to develop appropriate media relations strategies that help raise the profile of RTP and our work.
- Review
and provide feedback on media materials developed by Country Offices
such as press releases and media advisories, media briefs, and other
documents and templates required for effective media relations, and
build relationships with regional and/or international media contacts
where appropriate. - Serve as spokesperson for RTP with media and key stakeholders as needed.
- Monitor, track, and analyze media coverage for RTP in Country Offices.
4. Training and capacity (15% of Time):
- Provide brand, messaging, and other communications training to Country Office staff.
- Build
the capacity of spokespeople in each country to accurately and
effectively communicate about Right To Play and its programs. - Onboard new Country Office communications staff and support on recruitment where needed
- Deliver and/or support the delivery of a range of brand and communications training to staff in Country Offices
- Support visits by Right To Play board members, donors and ambassadors
5. Other duties as assigned (5% of Time)
MINIMUM QUALIFICATIONS (Must have):
EDUCATION/TRAINING/CERTIFICATION:
University degree or equivalent in communications, public relations, journalism or related field.
EXPERIENCE:
- Minimum of 7 years of relevant employment experience, some of it preferably in Africa, the Middle East, or Asia
- Experience in developing communications strategies and plans
- Experience with brand management
- Experience
developing compelling and effective marketing and communications
materials, including presentations, impact and stewardship reports, web
content, infographics, and video - Experience working cross-functionally and demonstrated ability to lead successful projects
- Experience representing an organization with external stakeholders
- Experience conducting media relations for a nonprofit organization
- Experience with providing communications training to diverse stakeholders
COMPETENCIES/PERSONAL ATTRIBUTES:
- Familiarity and interest in Right To Play’s mission and outcome areas
- Excellent
written and oral presentation skills and ability to communicate
effectively with a variety of audiences, including the media, the
public, government officials, NGOs, Right To Play’s affiliates, and
others - Strong people and facilitation skills
- Creative and able to work well under pressure
- Ability to balance competing priorities and meet deadlines
- Confident to work alone but able to judge when help is required or when there is an opportunity to share learning
- Able to manage heavy workload reporting to multiple audiences and stakeholders
- Demonstrated
interest in human rights and social change issues, and good knowledge
of the NGO, media, and political environments in development cooperation - Sensitivity to and ability to working in different cultural and political contexts
KNOWLEDGE/SKILLS:
- Excellent writing, editing, and proofreading skills
- Graphic design skills, and familiarity with Canva or other design software
- Familiarity with Office 365
- Experience with social media management and familiarity with major social media platforms
- Demonstrated facilitation and coaching skills
LANGUAGES:
High level of proficiency in written and oral English
DESIRED QUALIFICATIONS (An Asset)
- Videography and photography skills
- Fluency in other languages, particularly French and/or Arabic
WHO YOU ARE:
You
are a smart, savvy, and collaborative communications professional who
takes brand management and compliance seriously; is motivated to create
communications opportunities and materials that inspire and compel
donors and partners to support children around the world; loves to
support colleagues to achieve their goals and develop their knowledge
and skills; is as comfortable in training a group of colleagues as you
are speaking to a journalist or decision-maker or interacting with
community members; and is looking for an international challenge in a
new position that is critical to the advancement of Right To Play’s
strategic objectives and mission.
WHAT YOU’LL GET:
The
opportunity to work with a passionate, innovative and collaborative
team where you have the ability to make things happen. You will gain
experience working for a Great Place to Work® Canada Certified and
globally recognized organization with a healthy culture premised on our
Culture Code (accept everyone, make things happen, display courage,
demonstrate care and be playful). In addition, we offer a competitive
salary and benefits package including flexible work policy (e.g. work
from home and flex hours), up to 5 personal learning and development
days per year and summer/winter hours.
How to apply
If you are interested in applying for this position, please apply here with your resume and cover letter in English.
While
we thank all applicants for their interest, only those selected for
interviews will be contacted. Shortlisting of applications will begin
immediately and interviews may be held before the closing date.
Right
To Play provides equal employment opportunities to employees regardless
of their gender, race, religion, age, disability, sexual orientation or
marital status. As such, we encourage women and groups who have been
historically disadvantaged with respect to employment to apply for
positions at Right To Play. We offer a family-friendly environment that
allows for flexible work arrangements in order to support staff
diversity and ensure a healthy work-life balance.
We are a
child-centered organization. Our recruitment and selection procedures
reflect our commitment to the safety and protection of children in our
programs. The successful candidate will be required to provide a
satisfactory Vulnerable Sector Screening or equivalent criminal check as
a condition of employment.
EMPLOYEE VACCINE POLICY:
To
protect the health and safety of our employees and the communities we
serve, Right To Play requires all employees and volunteers based in
Canada to be fully vaccinated against COVID-19. The successful candidate
will be required to provide proof of vaccination against COVID-19 as a
condition of employment.
ACCOMODATION:
Should you
require any form of accommodation during the recruitment process, kindly
contact the People & Culture team by email at [email protected]