Retail Manager
ALLIANCE LIFE ASSURANCE LIMITED
Career Opportunity
- Job title: Retail Manager
- Department: Sales & Marketing
- Location: Dar es Salaam
- Reports to: Sales & Marketing Manager
- Job Summary
The Retail Manager is responsible for driving the growth of the retail business by implementing sales strategies, managing a high-performing team, and building strong stakeholder relationships. The role ensures achievement of revenue targets, supports brand visibility, and oversees efficient, customer-focused service delivery. - Main Tasks
The essential functions of the role, which may be subject to change at any time as the business requirements dictate are as per below list. Further, management may assign new duties, reassign existing duties, or eliminate/alter a function.- Business Generation and Relationship Excellence: Drive sustainable revenue growth by strategically acquiring new clients, penetrating untapped markets, and expanding the adoption of products and services—while maintaining and strengthening high-value relationships to ensure long-term client loyalty and business continuity.
- Retail Sales Strategy Implementation: Assist in developing and executing the approved retail sales strategy, ensuring alignment with the overall company sales and marketing objectives.
- Performance Monitoring and Market Growth: Periodically review the performance of the retail channel and products to ensure continuous growth in market share and achievement of retail revenue targets.
- Stakeholder Relationship Management: Establish, manage, and maintain strong, sustainable relationships with internal and external stakeholders to support profitable retail business development and efficient service delivery.
- Retail Team Leadership and Development: Build and nurture a high-performing retail sales team by providing ongoing coaching, mentorship, and support structures; oversee recruitment, onboarding, training, performance management, and disciplinary processes.
- Retail Distribution and Brand Awareness: Drive the creation and expansion of a retail distribution network while continuously networking and engaging in brand awareness initiatives to position Alliance Life as a preferred provider of life insurance services.
- Environmental Scanning and Strategic Alignment: Continuously monitor market trends and the external environment to ensure the relevance and adaptability of the retail sales strategy.
- Customer Service Excellence: Oversee the delivery of consistent, seamless, and trusted customer service to ensure customer retention, satisfaction, and brand loyalty.
- Financial and Operational Oversight: Drive the achievement of financial targets for the retail channel, ensuring operational efficiency and adherence to internal processes, policies, and procedures.
- Business Development Support: Prepare business proposals, Service Level Agreements (SLAs), Memoranda of Understanding (MOUs), and other client onboarding documents to support new business acquisition.
- Reporting and Departmental Alignment: Provide regular management reports in line with established structures and ensure the retail channel remains fully integrated with departmental goals and company-wide initiatives.
- Education, Specialized Training, and Experience
- Bachelor’s degree in Business, Insurance, Marketing, or a related field.
- Professional insurance certifications are an added advantage.
- Minimum of 5 years’ experience in the insurance industry in retail product sales and relationship management roles.
- Strong knowledge of insurance products, retail market dynamics, and corporate policies and procedures.
- Excellent interpersonal, communication, negotiation, and client relationship management skills.
- Proficiency in Microsoft Office applications and business development tools.
- Strong analytical, planning, time management, and leadership capabilities.
- General
Alliance Life Assurance Ltd (ALAL) promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position.
If you meet the qualifications and are interested in this position, please submit your resume to [email protected] with the Subject – Retail Manager. Applications deadline – 19th May 2025.
Corporate Business Development Manager
ALLIANCE LIFE ASSURANCE LIMITED
Career Opportunity
- Job title: Corporate Business Development Manager
- Department: Sales & Marketing
- Location: Dar es Salaam
- Reports to: Sales & Marketing Manager
- Job Summary
To generate business and to expand the client portfolio through establishing and maintaining business relationships with clients, prospective clients, brokers, agents, and other stakeholders. To apply and prepare for the tenders in a timely manner. - Main Tasks
The essential functions of the role, which may be subject to change at any time as the business requirements dictate are as per below list. Further, management may assign new duties, reassign existing duties, or eliminate/alter a function.- Business Generation and Relationship Excellence: Drive sustainable revenue growth by strategically acquiring new clients, penetrating untapped markets, and expanding the adoption of products and services while maintaining and strengthening high-value relationships to ensure long-term client loyalty and business continuity.
- Business Development and Sales Strategy Execution: Implement the approved sales and business development strategies to grow the company’s market share, meet sales targets, and align with overall corporate objectives.
- Stakeholder Relationship and Client Management: Establish and maintain strong, sustainable relationships with clients, brokers, agents, and other stakeholders to generate new business and ensure customer retention and satisfaction.
- Product Distribution and Brand Visibility: Drive the distribution of company products to corporate clients while actively engaging in networking and brand awareness initiatives to position Alliance Life as a preferred provider.
- Market Intelligence and Strategy Alignment: Continuously monitor market trends and gather business intelligence to ensure adaptability and relevance of sales strategies.
- Revenue Collection and Client Follow-Up: Ensure timely follow-up and collection of premiums and schedules, maintaining positive relationships and smooth operational flow with clients.
- Cross-Functional Collaboration and Sales Support: Collaborate with internal business units to support the achievement of sales targets and seamless client onboarding and service delivery.
- Proposal and Tender Preparation: Prepare tenders, business proposals, SLAs, MOUs, and other client onboarding documentation to support acquisition of new business opportunities.
- Training and Stakeholder Engagement: Conduct product-specific training for clients and stakeholders to enhance product knowledge and promote engagement.
- Financial and Operational Performance Reporting: Regularly report on the performance of business development initiatives and ensure alignment with departmental goals.
- Customer-Centric Service Delivery: Deliver trusted, efficient, and customer-focused service to strengthen client loyalty and contribute to long-term business success.
- Education, Specialized Training, and Experience
- Bachelor’s degree in Business, Marketing, Insurance, or a related field.
- Professional insurance certification is an added advantage.
- Minimum of 5 years’ experience in sales and marketing within financial services, preferably in life insurance.
- Proven track record in business development, client relationship management, and achieving sales targets.
- Strong understanding of insurance market trends, distribution models, and product positioning.
- Exceptional communication, presentation, negotiation, and interpersonal skills.
- Proficient in Microsoft Office and digital business development tools.
- Highly self-driven, innovative, customer-oriented, and able to work independently or as part of a team.
- Strong analytical, planning, time management, and decision-making skills.
- Personal attributes: Integrity, commitment, assertiveness, adaptability, and a keen eye for detail.
General
This is Full-time Job, Alliance Life Assurance Ltd (ALAL) promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position.
If you meet the qualifications and are interested in this position, please submit your resume to [email protected] with the Subject – Corporate Business Development Manager. Applications deadline – 19th May 2025.
Bancassurance Manager (Corporate)
ALLIANCE LIFE ASSURANCE LIMITED
Career Opportunity
- Job title: Bancassurance Manager (Corporate)
- Department: Sales & Marketing
- Location: Dar es Salaam
- Reports to: Sales & Marketing Manager
- Job Summary
The Bancassurance Manager is responsible for developing and executing the Bancassurance strategy, aligning it with Alliance Life’s overall Sales and Marketing objectives. The role focuses on growing business through banks, driving product distribution, and building long-term, profitable partnerships. It also ensures the achievement of revenue targets while maintaining strong brand visibility and excellent customer service. - Main Tasks
The essential functions of the role, which may be subject to change at any time as the business requirements dictate are as per below list. Further, management may assign new duties, reassign existing duties, or eliminate/alter a function.- Business Generation and Relationship Excellence: Drive sustainable revenue growth by strategically acquiring new clients, penetrating untapped markets, and expanding the adoption of products and services while maintaining and strengthening high-value relationships to ensure long-term client loyalty and business continuity.
- Strategy Development and Execution: Develop and implement the approved bancassurance strategy to grow the company’s market share and revenue, while periodically reviewing performance to ensure continuous improvement.
- Stakeholder Relationship Management: Build and maintain sustainable relationships with banks and internal stakeholders to drive business development and effective service delivery.
- Product Distribution and Brand Positioning: Lead the distribution of Alliance Life products through bank channels and actively support brand visibility through continuous networking and engagement.
- Market Intelligence and Product Innovation: Conduct market research and environmental scanning to ensure the company’s bancassurance strategy remains relevant, including the development of need-based products for bank clients.
- Client Training and Engagement: Provide training to prospective and existing bank partners to enhance product understanding and strengthen engagement.
- Business Proposal and Documentation Management: Prepare tenders, proposals, Service Level Agreements (SLAs), MOUs, and other onboarding documentation for bank partners.
- Performance Monitoring and Reporting: Regularly report on the performance of the bancassurance channel and ensure alignment with overall departmental and company goals.
- Customer-Centric Service Delivery: Ensure the delivery of consistent, trusted, and customer-focused service to enhance client satisfaction and loyalty.
- Cross-Selling and Collaboration: Identify and leverage cross-selling opportunities between Alliance Life and bank products, working closely with bank teams.
- Education, Specialized Training, and Experience
- Bachelor’s degree in Business, Insurance, or a related field.
- Professional insurance certifications are an added advantage.
- Minimum of 5 years’ experience in life insurance and/or banking in a business development or relationship management role.
- Strong understanding of insurance and banking operations, policies, and procedures.
- Proven ability in strategy implementation, product development, and stakeholder engagement.
- Excellent interpersonal, communication, negotiation, and client relationship management skills.
- Proficiency in Microsoft Office applications and business development tools.
- Strong analytical, planning, time management, and leadership capabilities.
General
Alliance Life Assurance Ltd (ALAL) promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position.
If you meet the qualifications and are interested in this position, please submit your resume to [email protected] with the Subject – Bancassurance Manager (Corporate). Applications deadline – 19th May 2025.