Job Description
- To assist assistant Manager to grow and support Merchant Acquiring business through POS Channel and other digital products of the bank as assigned.
- To promote and sell the Acquiring Business of the Bank, He/ She will be responsible for identifying potential merchants and drive acquisition through team and branches.
Roles & Responsibilities
1.Acquisition & customer portfolio management
- Create new sales and revenue generating opportunities as appropriate.
- Utilize a consultative sales approach that ensures that the client’s business objectives are met, and that the performance metrics of their payment portfolios are maximized.
- Develop partnership and campaigns with merchants as per assigned portfolio and territory to grow revenues and brand visibility for both during the year.
- Prepare proposals, high impact sales presentations and negotiate contractual relationships with new and existing customers.
2.Retention of Existing Customers
- To manage customer queries of all merchants in the assigned portfolio.
- Identify and arrange tie up partnership marketing campaigns with merchants within the assigned portfolio for bank brand awareness and business growth.
- Expand existing relationships/partnerships through the selling of Bank products both traditional and digital services through relationship managers as and when required.
- Manage active/inactive merchants to grow profitability.
- Manage POS through proper allocation or recovery as and when required.
3.Team/ Internal Management
- Serve as customer advocate internally while effectively collaborating with internal cross-functional teams.
4.Reporting
- Prepare and maintain daily, weekly, monthly, quarterly and annual sales call reports.
- Develop deep understanding of the merchant business and provide analytical and strategic reports for NTB (weekly) that will help to track business in relation to business objectives.
- Provide competitor intelligence reports on products and tariffs.
- Ensure merchant Database and PoS Verification tables are updated.
QUALIFICATION & EXPERIENCE
- Degree in IT, Business or Banking
- A pleasant personality
- Good interpersonal skills
- Good communication skills
- Ability to work under pressure
- Good communication skills
- Computer literacy is essential
How to Apply:
Job type Full-time Job, To submit your application, please follow the link provided below.
