Position Overview:
Camp Atupele is seeking a dynamic and customer-focused Front Office Person to be the first point of contact for our guests. The ideal candidate will provide exceptional service, handle reservations, and ensure a smooth check-in and check-out process.
Responsibilities:
– Greet and assist guests with a warm and welcoming demeanor.
– Manage reservations check-ins, and check-outs efficiently.
– Handle guest enquiries and provide accurate information about the camp’s facilities and services.
– Coordinate with other departments to ensure seamless guest experiences.
– Assist in maintaining a clean, tidy and organized front office area.
– Manage shop inventory
– Table service in the restaurant, do we want them to do sales reporting
Qualifications:
– Fluent in English and Swahili
– Previous experience in hospitality or customer service essential.
– Strong communication and interpersonal skills.
– Proficient in using reservation software, microsoft excel and word.
– Ability to multitask and work under pressure.
Kindly share your CV via email [email protected]
