NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
• To participate in the studying bank operations and processes; design, build solutions or modify/upgrade existing applications to meet key strategic goals.
• To actively participate in systems/projects scoping, design, and pricing exercises as part of the development and business teams’ processes; Work with Senior Manager Applications Development to ensure resource utilization targets are met in alignment with strategic objectives.
• Develop new products quickly or modify existing ones with flexibility, hence improve time to market, and internal processes.
Job Description
Application Development
- Experienced in both native and hybrid mobile application development technologies (Flutter, Swift, Java, Kotlin, React Native)
- Experienced in Backend Applications Technologies (e.g. node, java, laravel, fastify, angular, etc)
- Experienced in Web Technologies (e.g. DHTML, AJAX, etc.)
- Experience with Scrum, Agile and DEVOPS processes.
- Knowledge in Agile Development and Collaboration tools (e.g. Jira, Trello,Git/SVN)
- Experience with design and development of REST API platform using APIM, converting web services from SOAP to REST or vice-versa.
- Experience with Security frameworks (e.g., JWT, OATH2)
- Experience in API layer like security, custom analytics, throttling, caching, logging, monetization, request and response modifications etc.
- Proficient in SQL and Stored Procedures such as in Oracle, MySQL
- Experience with Unix, Linux Operating Systems
- Experience in creating REST API documentation using Swagger and YAML or similar tools desirable
- Experience with Integration frameworks (e.g., Mule, Camel) desirable
- Study information needs, system flows, data usage, work processes, and investigating problem areas and propose solutions.
- Document and demonstrate solutions, flowcharts, layouts, diagrams, charts, code comments and clear pseudo codes.
- Determine operational feasibility by evaluating impact analysis, problem definition, user requirements, proposed solutions and efforts required.
- Develop and conduct testing plans and procedures based upon system requirements
- Identify systems deficiencies and implement effective solutions
- Communicating and enforcing coding standards; and recommending changes in policies, processes and procedures.
- Develop and/or modify products with flexibility
- Researching, evaluating, and recommending systems/equipment/technologies
- Support existing and newly developed solutions with integrations via API’s based on requirements
- Planning and delivering automated solutions to be used across multiple products and organizational units.
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
- Support and develop software engineers by providing advice, coaching and educational opportunities
Manage risk and compliance
- Together with Risk and Compliance review the key risk and compliance challenges identified in the development area.
- Together with the Risk and Compliance team implement measures to address notable risks and regulatory challenges.
- Implement measures to review the risk and compliance performance of the unit/function on a regular basis and take corrective action.
- Complete all relevant Management Assurance or Risk reports and attestations as required.
- Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.
- Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage.
- Own and agree corrective action items with Internal Audit and Management Assurance for findings related to the functional area under management.
- Arrange issue assurance for closed audit findings.
- Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
- Ensure the security controls under servers and Database are within the agreed thresholds
Drive Service Levels
- Increase revenue potential for the business by effectively managing service levels of critical solution that will be developed.
- Minimize time-to-resolution(TTR) of business service disruptions through fast real-time root cause analysis that spans complex multi-tiered application environments
- Minimize cost of IT infrastructure through optimizing delivery and performance of business services
- Implement actions resulting from formalized service reviews (including questionnaires, production reporting, loss event reporting, etc.)
- Continuously monitor service levels and implement tactical measures to improve customer satisfaction.
- Build and maintain effective stakeholder relationships within the Bank to understand the business needs and changes in customer needs.
- Participate in Bank wide forums and governance structures as required or directed.
- Communicate and track the achievement of Service levels (documented in Service Level Agreements) on an ongoing basis and take corrective action as required.
- Manage the operational teams to ensure they deliver reliable services.
Competencies
· Excellent written and oral communication
· Problem solving skills and follow through; Pragmatic and thorough
· Familiarity with Agile development methodologies.
· Experience with varieties of databases and object-relational Mapping (ORM) frameworks.
· Must be a self-starter and have the ability to work independently with little supervision.
· Deep hands on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, Objects Oriented Programming and API’s.
· Business Processes Improvement and Management
· Strong understanding of cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development and API’s
Qualification
· BSc. In Computer Science, Engineering or related field with informatics as core.
· Experience in multiple development languages in medium to enterprise systems, e.g. PHP, C#, Java, etc.
· Agile/Scrum and/or Oracle/Microsoft SQL MySQL, PostgreSQL certifications is an added advantage.
· Proved experience with coding languages Java and PHP is a must; Python is an added advantage.
· Experience with a variety of MVC frameworks/systems preferably Spring, Laravel, Django; Angular is an added advantage.
· Experience with integrations with Bank products/systems is an added advantage.
· Business Processes Management certification is of an added advantage (e.g. Six Sigma, BPM, etc)
· Must be able to work under pressure, take clear ownership of issues and projects and drive to ensure a successful closure for the customer, peers and IT Production;
· Familiarity with ITIL-style management procedures and mainstream project management styles a distinct advantage;
· Experience of financial services preferred;
Experience
· At least 5 years’ experience in a software development industry.
Qualifications
Bachelor’s Degree – Computer and Information Science, Experience in a similar environment
