Kunduchi

Nafasi ya kazi :- Guest Relations Officer at Kunduchi Wet ‘N’ Wild Water Park

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Job Overview

Position: Guest Relations Officer 

Kunduchi Wet ‘N’ Wild Water Park

Location: Kunduchi Water Park, Dar es Salaam, Tanzania

Tanzania job vacancies

ABOUT KUNDUCHI WATER PARK:

Kunduchi Waterpark is one of East Africa’s premier water entertainment destinations, offering a wide range of exhilarating water slides, leisure pools, and family-friendly attractions. We strive to deliver an unforgettable experience to all our visitors, and we’re looking for a passionate and dynamic Guest Relations Officer to join our team and help elevate the experience for our valued guests.

JOB SUMMARY:

We are seeking for a friendly and enthusiastic Guest Relations Officer to join our team. This role is perfect for someone with a passion for providing excellent customer service and ensuring that our visitors have an unforgettable experience.

KEY RESPONSIBILITIES:

  • Welcome and assist guests as they enter the park.
  • Provide detailed information about the park’s attractions, safety measures, rules, and regulations.
  • Handle guest inquiries, concerns, and complaints promptly and professionally, ensuring high levels of guest satisfaction.
  • Monitor guest feedback and communicate trends or recurring issues to management for continuous improvement.
  • Assist in organizing events, promotions, and group bookings to ensure a memorable experience for guests.
  • Perform any other tasks as needed to ensure excellent guest relations and park operations.

REQUIREMENTS:

  • Excellent communication skills (English and Swahili preferred).
  • Previous customer service experience is an advantage.
  • Friendly, approachable, and professional attitude.
  • Ability to work well under pressure and as part of a team.
  • Flexibility to work weekends and public holidays.

HOW TO APPLY:

you are passionate about safety, customer service, and enjoy working in a dynamic, fun environment, we would love to hear from you! Please submit your updated CV along with a cover letter outlining your interest in the role and any relevant experience to the Human Resources Department at Kunduchi Water Park.

Email: [email protected]

Address: Kunduchi Water Park, P.O. Box 361, Dar es Salaam, Tanzania

Tanzania job vacancies

Application Deadline: 30th November 2024

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