1 Job Summary:
We are seeking an experienced and skilled HR Coordinator to support our Human Resources team. As an HR Coordinator, you will play a key role in assisting with various aspects of human resources, including recruitment, employee relations, benefits administration, and compliance. This is an excellent opportunity to join a dynamic team and contribute to the growth and success of our organization.
Ultimately, as a valued member of our team, you will significantly contribute to the overall efficiency of our business by delivering personalized and timely support to the CEO and the company’s Senior Management.
2 Duties and Responsibilities:
- Recruitment and Hiring:
- Assist with job postings, resume screening, and interview scheduling
- Coordinate and communicate pre-onboarding process for new hires
- Coordinate new hire orientation and onboarding process
- Maintain accurate records of job postings, resumes, and interview evaluations
2.2 Employee Relations:
- Provide support and guidance to employees and management on HR-related matters
- Assist with conflict resolution, performance management, and employee engagement
- Conduct exit interviews and analyze data to identify trends and areas for improvement
- Partner with business leaders to understand and address HR needs
- Develop and implement HR strategies that support business objectives
- Provide guidance on HR policies, procedures, and best practices
- Handle employee relations issues and investigations
2.3 Performance Management:
- Establish key performance indicators (KPIs) and metrics to track the company’s progress towards its strategic
- Collaborating with cross-functional teams to implement strategic initiatives and drive business
- Monitor and analyze business performance across various departments and functions, identifying areas for improvement and
- Prepare regular performance reports and presentations for P&C Manager and Senior Leadership, highlighting achievements, challenges, and recommended
- Monitoring and reporting on key performance indicators (KPIs) to measure progress against
- Identifying areas for improvement and developing recommendations for
- Developing and implementing performance metrics and dashboards to track
- Facilitating and leading meetings and workshops to drive strategy and performance
- Developing and managing budgets and resources to support strategic
- Keeping up-to-date with industry trends and best practices, and applying knowledge to continuously improve strategies and
2.4 Benefit Administration
- Administer benefits programs, including health insurance, retirement plans, and other employee benefits
- Coordinate open enrollment and benefits fairs
- Ensure compliance with benefits-related laws and regulations
2.5 Compliance with Regulations
- Ensure compliance with labor laws and regulations, such as NSSF, HESLB, OSHA, WCA, TRA, CMA, Labor Laws and any other regualatory agencies/practices
- Maintain accurate records of employee leaves, accommodations, and other compliance-related matters
- Assist with investigations and resolutions of HR-related complaints
- Ensuring Maximum compliance for the company
- Attending trainings offered by ATE and other Institutions
2.6 Employee Records/Data and Contracts Management
- All employees contract management
- Using company HRMIS to keep all data in relevant employee profiles
- Fostering digital and technological processes and eliminating paperworks in all HR works
- Maintain accurate and up-to-date employee records and databases
- Ensure compliance with data privacy laws and regulations
- Assist with data analysis and reporting to support HR initiatives and programs
- Identifying and mitigating risks that could impact strategic
- Managing and mentoring a team of analysts and HR Admins from Branches/Remote
2.7 Training and Development:
- Assist with training and development programs, including orientation and onboarding
- Coordinate training sessions and workshops
- Evaluate training programs and make recommendations for improvement
- Ensuring all trainings are digitally recorded in the HRMIS
- Tracking training performance and progress per teams, departments and employees
- Fostering positive environment for Learning and Growth for the company
2.8 Confidentiality Management
- Management of employee files, data and information with the utmost confidentiality
- Handle highly sensitive information with utmost discretion for all employees
- Ensure compliance with privacy and confidentiality policies and procedures
2.9 Special Projects:
- Support special projects, such as employee recognition and reward programs
- Assist with HR-related aspects of company-wide initiatives and programs
- Collaborate with other departments to ensure alignment and effective communication
2.10 General Administrative Support:
- Provide general administrative support to the HR team
- Assist with HR-related tasks and projects as needed
- Maintain a high level of confidentiality and discretion in all aspects of HR work
3 Educational and Experience Requirements:
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 2-3 years of experience in human resources or a related field
- Strong knowledge of labor laws and regulations
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and discretion
- Proficient in HR software and systems, such as HRIS and payroll
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and adapt to changing priorities
4 Preferred Qualifications/Skills:
- Experience with recruitment software and applicant tracking systems
- Knowledge of benefits administration and compensation principles
- Experience with employee engagement and retention strategies
- Ability to prioritize and manage multiple tasks and projects simultaneously (multi-tasking)
- Strong organizational and time management skills to meet deadlines and deliver results
- Formal communication skills/practice using emails or existing professional tools
- Proficient in using productivity tools such as G-Suite (Email, Google Docs, Calendar, Sheets, Slides, etc) OR Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Zoom, Online Conferencing systems,
- Professional certification, such as SHRM-CP or PHR (not a must but will be added bonus)
5 Working Conditions:
- Regularly required to stand, sit, talk, hear, and use hands and fingers while performing the duties of this
- Prolonged periods of sitting at a desk and working on a
- Must be able to access and navigate each department at the organization’s
- Flexible extra working hours to match the nature of company’s business and the Manager’s or CFO’s involvement in various aspects of the
- Able to travel within Dar Es Salaam, other regions, and countries where the company has
6 Knowledge, Skills, and Abilities or Required Competencies:
- Excellent communication and presentation skills, with the ability to effectively articulate ideas and influence decision-making at all levels of the
- Demonstrated leadership abilities, including the capacity to lead cross-functional teams and drive consensus in a matrix
- Strategic thinker with a proactive and results-oriented mindset, capable of balancing short-term priorities with long-term strategic
- Proficiency in financial analysis, budgeting, and forecasting tools/software. Experience in providing high-level administrative support in a senior
- Ability to convey information to people clearly and
- Experience in managing and planning projects, conferences, and
- Ability to take accurate minutes, including being able to interpret and sum up complex discussions
- The ability to work effectively with colleagues at all levels and a wide range of senior external contacts in a high-pressure
- Confident and determined with the ability to work on my initiative and as a team member when
- Ability to prioritize, meet deadlines, and manage the conflicting demands of a busy
- Ability to work flexibly and occasionally out during office
- Ability to maintain accuracy and attention to
- Strong problem-solving skills and ability to anticipate needs and provide proactive
- High level of integrity, professionalism, and
- Ability to work independently and as part of a team, demonstrating a strong sense of ownership and
- Flexibility and adaptability to changing priorities and
- Excellent interpersonal and communication skills including
- Excellent time management skills with the ability to manage multiple priorities and
How to Apply:
Please send your CV and Cover Letter to [email protected].
The deadline for submitting the application is 22 May 2024.
