JOB TITLE: ICT OFFICER
Company: Kilimanjaro Co-operative Bank (KCBL)
JOB REPORTING TO: HEAD OF ICT DEPARTMENT
CONTRACT TYPE: PERMANENT
JOB PURPOSE
Responsible for overall ICT systems’ administration and supporting. The incumbent should assist the Head of ICT in implementing, managing and supporting all systems to support automation and digitization.
ACCOUNTABILITIES
- Develop, maintain and ensure all time data replications and business continuity of DR site.
- Training users on new system to enhance their efficiency.
- Configuring new equipment e.g. personal computers, printers, modems, laptops, etc.
- Evaluating, Implementing, and managing the best practice for ICT systems security.
- Maintain and perform preventive maintenance for hardware and software in all machines.
- Provide support on Core banking system by consulting the vendor to resolve business issues pertaining CBS
- Ensuring a secure environment for equipment and safe operation in machines.
- Ensuring communication equipment and systems are in a working condition.
- Ensuring compliance with and adherence to purchase of system equipment, machinery and software terms and conditions and warranties.
- Advice Head of ICT for innovations and acquisition of system hardware, software, machinery, equipment and services.
- Manage and ensure core and all peripheral systems are up and running to support business and operations.
- Ensuring safe and proper control of access to Server Room and Disaster Recovery Centre.
- Advice Head of ICT on acquisition of modern and the best ICT technology for banking operations.
- Ensure banking systems compliance to monitoring and controlling tools and governance frameworks. Develop and review quarterly system Compliance Self Assessment Templates.
- Ensure compliance to systems access right matrix, system audit trails and password.
- Updates compliance database/system with compliance findings by BOT Inspectors, External Auditors and Internal Auditor.
- Liaise with all departments to provide all requisite system reports.
- Identify and manage ICT risk and execute DR Site test for core banking system to ensure business continuity and data security.
- Ensure proper custody of system data logs, security logs, and CCTV footage.
- Ensure bank physical security gadgets are properly maintained, monitored and comply with bank Physical Security Policy.
- Perform any other duty that you may be assigned by Head of ICT.
EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED
- Direct appointment will be made Bachelor Degree/Advanced Diploma in Information Communication Technology or any other related disciplines.
- Professional IT Certifications will be an added advantage.
Knowledge required
- High level skills and knowledge working in a virtualised, Microsoft server environment.
- High level skills and knowledge of networks in a complex environment.
- Help desk skills with an emphasis on customer service and user training
Behavioral attributes
- Excellent interpersonal and communication skills
- Co-operative and Professional
- Customer service oriented
- High level of integrity
- Focus on control and compliance
- Pro activeness and innovative in solving issues.
- Passion for managing support activities, maintaining control by being alert to, and proactively handle, (potential) issues that may disturb operations, solving issues by involving key stakeholders.
- Self-driven, values based innovative, independent adaptive and results oriented person.
How to Apply
Send Your application letter and CV to Email: [email protected]
Deadline : 18th February 2024
