Job type: Full-time
Job Title: Mobile Phone Repair Expert
Job Description:
Xavala Phone Repair Office, located in Dodoma, Tanzania, is renowned for providing top-quality mobile phone repair services since 2022. We are seeking a skilled and experienced Mobile Phone Repair Expert to join our dedicated team. The successful candidate will play a vital role in ensuring that all phone repairs are conducted efficiently and to the highest quality standards, contributing to our reputation for excellence in mobile phone repair services.
Key Responsibilities:
- Diagnose and repair various mobile phone issues, including hardware and software problems, screen replacements, battery replacements, and water damage repairs.
- Handle advanced repairs such as motherboard troubleshooting and chip-level repairs.
- Ensure that all repairs meet the company’s high standards for quality and customer satisfaction.
- Maintain an organized and efficient work environment, ensuring that all tools and equipment are used safely and correctly.
- Keep up-to-date with the latest mobile phone models, repair techniques, and industry trends.
- Manage inventory of spare parts and tools, ensuring that all necessary parts are available for repairs.
- Provide exceptional customer service by clearly communicating repair issues and offering solutions to customers.
- Assist in training junior technicians and provide technical support to team members.
- Keep accurate records of all repairs performed and parts used.
- Maintain a clean and professional workspace, following all company health and safety standards.
Qualifications & Experience Required:
- Minimum qualification: Diploma in Electronics, Mobile Phone Repair, or a related technical field. A bachelor’s degree in a relevant field is an added advantage.
- Minimum of 2 years’ hands-on experience in mobile phone repair, with proficiency in diagnosing and repairing various phone brands and models.
- Expertise in chip-level repairs, motherboard troubleshooting, and advanced mobile phone repair techniques.
- Strong problem-solving skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- Excellent communication and customer service skills.
- Familiarity with repair tools, diagnostic equipment, and software.
- Age: 25-35 years.
How To Apply:
This is Full-time Job, Interested applicants should submit their cover letter and CV via email to [email protected]. Ensure the subject line reads “Mobile Phone Repair Expert Application – Your Name”.
Closing Date:
Applications must be submitted by October 31, 2025.
Salary:
A competitive salary package will be offered, based on qualifications and experience. Additional benefits and performance-based incentives are also available, with opportunities for career advancement.