Job type: Full-time
To welcome all new customers via the on-boarding process communication channels e.g., telephonically as well as answer any service-related questions to ensure customers understand the features and benefits of the relevant products (Cheque accounts, credit cards, Ucount, MyUpdates etc.)
Qualifications
Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Dealing with customers
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Checking Details
- Conveying Self-Confidence
- Developing Expertise
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Providing Insights
- Upholding Standards
Technical Competencies:
- Client Servicing
- Client Value Propositions
- Compliance
- Telephone Caller Handling
- Verbal Communication
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
