Job Description
• To drive and deliver bank business expectations relate to new switch from new products, innovation, support, and expansion.
• The Switch Specialist will be responsible for implementing all Digital Products and providing support related to Switch from a Digital Banking perspective, ensuring timely delivery to meet business requirements.
• He / She will contribute to the maximum utilization of new Switch by introducing new features or enhancements of the existing to support business growth.
• He / She will be the focal point of all matters i.e., subject matter experts related to Switch Product, ATM, POS, Wallets, QR scan, Agency Banking, CMS, Android POS, Schemes (VISA, MC, UPI, AMEX, etc.).
Roles & Responsibilities
•Participating in all projects related to Switch and play a virtual role as intermediate between digital and business units.
•To be a SME for switch products, schemes and other related to switch products.
•Vast understanding on cards operations, support, mandates, and schemes to support business requirements.
•Scan for market and industry trends and the competitive landscape and advice otherwise.
•Understand the market landscape, show curiosity by seeking out market and customer insights, and seeking to translate these into product opportunities.
•Drive end-to-end product management lifecycle.
•Perform analysis and provide data-informed input into the product road map, develop product features, write clear, concise, and comprehensive functional requirements, and coordinate project management and implementation activities.
•Drive analysis, modeling and make recommendations for product pricing.
•Contribute product expertise and collaborate effectively with other key stakeholders in Business, Technology, Operations, Marketing, and Sales.
•Work effectively with card scheme partner and resources to achieve key milestones.
•Strategic Planning: Analyze market trends, assess internal capabilities, and contribute to the bank’s strategic planning process.
•Business Strategy: Participate in the development and implementation of the overall business strategy for the Cards & Payment Services Department, with a particular focus on optimizing credit card profitability and portfolio risk management.
•Keep Head of Digital and other stakeholders well-informed of project progress, issues, risks, and product performance.
•Consistently drive towards achieving key performance indicators and targets.
QUALIFICATION AND EXPERIENCE REQUIRED
•Bachelor’s degree, preferable in fields of information technology, computer science, business, banking and finance or other relevant academic backgrounds, preferably with a significant track record in managing digital channels Excellent technical skills, project management abilities,
•Strong Inter-personal skills and ability to influence other functions and Strong Communication skills – oral, written & presentation.
•Strong skills in cards, schemes, and switch implementation.
•Knowledge and understanding on how schemes operate with new trends in switching and operations.
•At least 3+ year of relevant working experience in Switch, cards, Digital space, digital marketing and innovation, MNO’s or fintech or as aggregator.
•Able to work independently, organized, creative and attentive to details.
•Be a good team player, self-motivated with positive thinking plus able to deliver multiple projects/tasks.
•Project Management and Change Management skills and Excellent communication and interpersonal skills.
•Scheme certification or training like MC, VISA, Business analyst, Digital Products or any certification in digital space will be added advantage.
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
