JOB VACANCY FOR TOUR CONSULTANT
We are looking for a Tour Consultant who is an expert in tailoring safari, should be fluent in English with a strong combination of Leadership, Decision-making, great customer service skills an eye for detail, and broad knowledge about the Tanzania destinations in Zanzibar, Northern, Western, and Southern Circuits.
Job Location: Arusha
Responsibilities:
- Prepare itineraries and quotes for the client, and deal with all inquiries from the beginning until booking confirmation.
- Communicate with clients via email and phone in a friendly and courteous manner and give accurate and consistent information.
- Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients, both on the phone and by e-mail into actual sales estimations.
- Ensuring daily updating of all the relevant information i.e., Client’s safari package, allergies, picking time, and landing off at the airport also dealing with last-minute changes.
- Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
- Keeping management informed by daily updates and information about confirmed client bookings.
- Working seamlessly with the reservations, finance, operations, safaris, and sales/marketing teams to ensure the continued growth and success of the respective divisions.
- Good knowledge of sustainability and its practices.
- Other duties as outlined by the Management.
Qualification:
- Experience in Tourism Industry or Tourism Management
- Focus on great Customer Experience
- Passionate about creating Tanzania Experiences for Clients
Experience:
- Minimum 3 years of experience as a sales expert or Tour Consultant in the Tourism Industry
- Good written and verbal communication skills in Italian
- Good knowledge about Wildlife, Tanzania, and its national parks.
- Good knowledge of accommodation found in and outside the parks and their specifications.
Package includes:
- Attractive salary package. o Health insurance for the candidate with immediate family.
- Lunch and Transportation
HOW TO APPLY
If you feel that you meet the criteria for any of the above positions, please send your CV, Cover letter, and Professional Certificates to [email protected] the subject should read the post you are applying for. YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR TOUR
CONSULTANT”. An email with no above Subject will not be considered.
Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.
