Provision of consultancy services for developing
Digital Omni-channel Customer Engagement Platform

NOTICE FOR CONSULTING SERVICES
Higher Education Students Loan Board
Tender No PA030-2022/23/TZ-HESLB-313550-CS-INDV
For
Provision of consultancy services for developing
Digital Omni-channel Customer Engagement Platform
RFP Individual Consultants
Date 26/01/2023

1. This invitation for expression of interest follows the General Procurement Notice (GPN)
   which appeared in TANePS Issue no. DEC 2022 dated 01/12/2022.
2. The Higher Education Students Loan Board received/has applied for/intends to apply
   for a loan from the WORLD BANK towards the cost of HEET and it intends to apply part
   of the proceeds of this loan to cover eligible payments under the contract for Provision of
   consultancy services for developing Digital Omni-channel Customer Engagement Platform.
3. The Higher Education Students Loan Board now invites eligible Individual consultants
   to indicate their interest in providing the services which include Provision of consultancy
   services for developing Digital Omni-channel Customer Engagement Platform
4. Interested Individual consultants must provide information indicating that they are
   qualified to perform the services by submitting updated CV’s, description of similar
   assignments, experience in similar conditions and relevant skills. Interested individual
   consultants must also submit Financial Proposal in writing.
5. You are requested to submit your written expression of interest, one original detailed
   Curriculum Vitae (CV) and Financial Proposal plus as per stipulated criteria of detailed CV
   and Financial Proposal in writing by 15/02/2023 at 14:00 hours local time. The Detailed CV
   and Financial Proposal shall each be enclosed in a separate envelope and marked “Detailed
   CV” and “Financial Proposal” respectively. The two envelopes shall then be enclosed in
   a single envelope and marked “Proposal for the Provision of consultancy services for
   developing Digital Omni-channel Customer Engagement Platform ” and submitted to the
   following address:
   The Secretary Tender Board,
   Higher Education Students Loan Board

8. The opening of CVs shall take place immediately after the deadline for submission, at
   the Through TANePS. Applying individual consultants are invited to attend the opening
   ceremony.
9. A consultant will be selected in accordance with the procedures set out in the Public
   Procurement Act No. 7 of 2011 and the Public Procurement Regulations, 2013 – Government
   Notice No. 446 (hereinafter called Procurement Regulations).
10. CV’s shall be evaluated on the basis of the criteria shown in the Terms of Reference.
    Only individual Consultants scoring above 80 shall be engaged (depending on their
    availability) to carry out the assignments during the financial year 2022/2023.
11. Prospective Individual Consultants are required to download the Terms of Reference
    from the “Tender Documents” section of the Tender workspace in the TANePS portal.
12. Any request for clarification with regard to this assignment shall be addressed to
    the procurement team through the dedicated section of the TANePS portal. The Client
    shall respond to clarifications received not less than one week before the deadline for
    submission.
13. Late Expressions of Interest shall not be accepted for evaluation irrespective of the
    circumstances.
    Yours sincerely,
    Sadiki Sangawe, HESLB House,1 Kilimo Street TAZARA Area, Mandela Road