We are currently seeking a dedicated and experienced Pit Boss to oversee our gaming operations and ensure the highest level of customer service and compliance with gaming regulations. The Pit Boss plays a crucial role in maintaining the integrity of our gaming floor while fostering a welcoming and enjoyable environment for our patrons.
JOB DESCRIPTION
- Supervise and coordinate all activities within the designated Pit area, including table games such as blackjack, roulette, poker, and others.
- Monitor the conduct of Dealers and Players to ensure compliance with gaming regulations and company policies.
- Provide guidance and support to dealers as needed, including resolving disputes and handling customer inquiries or concerns.
- Conduct regular inspections of gaming equipment and facilities to ensure functionality, cleanliness, and safety standards are met.
- Manage table limits and game procedures to optimize revenue generation and customer satisfaction.
- Assist with training and development initiatives for new and existing staff members.
- Maintain accurate records of transactions, payouts, and other relevant data.
- Collaborate with other departments to coordinate special events, promotions, and tournaments.
- Stay informed about industry trends, regulations, and best practices to continuously improve operations.
Requirements:
- Previous experience as a Pit Boss or similar role in a casino environment.
- Thorough understanding of casino games, rules, and procedures, with expertise in multiple table games.
- Strong leadership and decision-making skills, with the ability to handle high-pressure situations calmly and effectively.
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
- Knowledge of gaming regulations and compliance standards.
- Attention to detail and accuracy in record-keeping and reporting.
- Availability to work flexible hours, including evenings, weekends, and holidays.
How to Apply:
If you are passionate about delivering outstanding experiences in the gaming industry and possess the qualifications outlined above, we invite you to apply by submitting your resume and a cover letter detailing your relevant experience and why you would be a great fit for the role.
Please email your application through [email protected] Or you may deliver your applications at The Casino 2nd & 3rd Floor, Palm Village, Mikocheni (Warioba Street) not later than 2nd March 2024.
