1. JOB INFORMATION
Organization: Division:
Wassha Inc. Tanzania Branch Operation
Department: Workstation:
Engineering Department Dar es salaam, Mwanza, Mbeya and
Dodoma
Job Title:
Hardware Engineer
Number of Position 2 (Two)
Reports to: Direct Reports (Subordinates):
Hardware Engineering Team Leader Engineering Technicians and operators
Application Deadline 15th March, 2022
Applications should be directed to [email protected]
2. COMPANY OVERIVEW
WASSHA Inc is a Japanese company incorporated in 2013 to deliver electrical power to
people in off-grid areas. We use the “Mobile Money” technology in Africa to sell electricity
to the electrified areas.
The company aims to improve the lives of people in Africa by enabling a lifestyle with
access to reliable electricity and power and other information and services. WASSHA
believes that through its services it can unlock humankind’s potential and create other
advancements in the medical, educational, industrial, and agricultural fields.
WASSHA is committed to supporting internationally recognized human rights activities
and initiatives. We believe that long-term business success can only be achieved if human
rights are protected. Our Human Rights Policy statement sets out the fundamental
principles to ensure we do not engage in activities that directly or indirectly violate human
rights.
This policy is applicable to WASSHA inc. and its subsidiaries across Africa.
3. JOB PURPOSE
To repair, design, and test all Wassha products hardware components by analyzing test
data, eliminating errors, modifying existing hardware devices.
4. MAIN RESPONSIBILITIES OF THE JOB
A) Managerial Responsibilities:
● Managing the team of Technicians and operators in the respective regions.
B) Functional Responsibilities:
● Lead and support Engineering Technician to ensure delivery of high standard of
service to WASSHA Inc.
● Planning, organizing, and monitoring execution accuracy of tasks by Engineering
Technicians and Operators.
● Prepare, engineer, deliver software product demonstrations and explain proposed
engineering solutions through webinars, open houses, and trade shows.
● Supporting our customers in all aspects of software, IT, networking, and database
management.
● Provide after-sales support to the customer when necessary, to identify inefficiencies
and to ensure successful use of our products and solutions to improve outcomes.
● Conduct electrical safety checks on equipment and repairing.
● Troubleshooting, diagnosing and solving hardware or software faults.
● Development of appropriate test hardware and procedures, both informal and
formal, to prove the correct operation of hardware.
● Provide support for the hardware and manage component obsolescence throughout
its lifecycle.
● Communicate with staff, through a series of actions, either face to face or over the
telephone to help set up systems or resolve issues
● Replacing parts and providing hardware electronic engineering support as required.
● Providing support, including procedural documentation and relevant reports.
● Following diagrams and written instructions to repair a fault or set up a system.
● Working continuously on a task until completion (or referral to third parties, if
appropriate).
● Preparation and provision of hardware manuals to both external and internal users.
5. MINIMUM REQUIREMENT
A) A minimum level of academic and professional qualification required to
perform effectively in the role:
● Degree qualified in hardware, electronic Engineering, or related programs.
B) A minimum level of experience required to perform effectively in the role:
● Proven work experience as an Engineer with a minimum of 1-year experience.
6. WORKING RELATIONSHIPS
A) Internal customers:
● Hardware Engineer – Team Leader
● Customer Success Team
● Training Team
● Software Team
● Supply Chain Department
B) External customers:
● Wassha Agents
7. COMPETENCIES
A) Technical
● Ability to write comprehensive technical design documentation.
● Effectively research and solve complex technical issues
B) Functional
● Leadership skills
● Analytical skills
● Strong communication skills including presentation skills
● Computer literacy and office suite knowledge like Excel, Spreadsheet, etc.
● Problem solving and analysis
● Excellent team player
C) Behavioral
● Stress tolerance
● Flexibility and adaptability
● Accountability and Transparency
